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Home Minnetonka Products Old Friends Slippers Sandicast Dogs and Wildlife Annaleece Womens Jewelry Shipping and Refund Policy Contact Us For A Free Catalog Become a Business Link Partner How To Make Handmade Moccasins	Minetonka Moccasins Featuring Men's and Women's Moccasins Returns & Exchanges We guarantee your satisfaction!!! For any reason if you are not completely happy with your purchase we will gladly accept any new, unused item(s) for a refund or exchange within 30 days of purchase. Please include the original box, a brief note indicating your wishes, and if an exchange is desired add a $9.00 check, money order or credit card information for the return shipping back to you. To protect your private information, once we process your order we immediately remove all personal credit card numbers from every order. So in the event you would like us to credit or charge your card for return shipping please include the type of credit card, the number, with CCV code,and include the expiration date. If an exchange is desired please include the address where you want the item(s) sent. Please DO NOT mark the shoe box or use it as a shipping box. Mail your return to: The Moccasin Shop and Treasure Chest 101 East Wall St. P.O. Box 1868 Eagle River, WI 54521 Policy on Refunding Shipping Costs: For a refund we will give you a full refund of the purchase price minus shipping charges. If you want a new pair sent to you please include $9.00 for return shipping to you for the new pair. Shipping charges incurred to return the order to us are the responsibility of the customer unless previously arranged. If you have any questions please call 715-479-7100 We greatly appreciate your business and personal references! Sincerely, Thank you very much!!! David and Connie Justice